Celebrating our 2022 APJC Cisco Buyer Expertise Heroes

At Cisco CX, our clients are our heroes. We’re honored to work with changemakers, innovators, and trailblazers who’ve partnered with our groups to realize industry-leading and transformational outcomes for his or her companies. We worth the chance to assist our clients embrace their doable.

At present, we acknowledge and rejoice the accomplishments of our clients within the APJC area by highlighting 5 who’ve been chosen to obtain a 2022 APJC Cisco CX Buyer Hero Award. These awards are offered to CX clients to rejoice their tales of innovation and encourage others with their unimaginable successes. These clients had been chosen from over 40 nominations from all through APJC and we’re honored to showcase them right here.

Congratulations to our winners!

APJC Inclusive Future for All Award: College of Melbourne

This award acknowledges a buyer that’s making nice strides in direction of the aim of an inclusive future for all, with the help of Cisco CX. The College of Melbourne, a premier analysis college in Australia, got down to create a world class related campus for college students on-line and in individual after the COVID-19 shutdown, to make the hybrid expertise an enormous success. By means of collaboration with Cisco CX, they achieved their aim to be on the chopping fringe of campus infrastructure with Cisco DNA Middle. Now, college students and college are tightly related from wherever they’re situated– a connection that enriches studying, educating, and analysis. Hear from Daniel Buttigieg, Director, Enterprise Know-how on the College of Melbourne:


APJC IT Operational Excellence Award: HCL Applied sciences Restricted

This award goes to a buyer that has strengthened and enhanced IT operations, leveraging Cisco CX. HCL Applied sciences Restricted is a multinational info expertise companies and consulting firm with a multi-architecture portfolio from Cisco to assist each inner and exterior necessities of its enterprise. In collaboration with Cisco companies, HCL Applied sciences Restricted strengthened safety throughout the community and optimized IT operations. They will now restore companies extra shortly and have accelerated rollouts by automation. They improved their improve success fee to 99.5% and software program conformance to 91%. Hear from Ramana SV Government Vice President and Head World IT at HCL Applied sciences Restricted.


We current the Innovation award to a buyer that’s realizing wonderful enterprise outcomes by Cisco Success Tracks and CX Cloud. DENSO is a worldwide producer of automotive elements, providing superior automotive applied sciences, methods and merchandise. With CX Cloud, DENSO now has complete visibility into their community gadgets and diminished danger with automated software program improve suggestions. They’ve improved the time for OS upgrades from 6 months to simply 5 days. View the DENSO CORPORATION buyer story and listen to Mikito Kidokoro, Director, IT Digital Administration Division settle for the award:

APJC Safety Trailblazer Award: Newgen Software program Applied sciences Restricted

The Safety Trailblazer Award celebrates a buyer that has strengthened its safety posture to proactively shield and defend its IT infrastructure, leveraging Cisco CX. Newgen, the main supplier of a unified digital transformation platform, is a multinational firm with staff in over 40 nations. They wanted to make sure safety of their advanced infrastructure, together with staff working from residence. Newgen labored with Cisco CX to de-risk the total lifecycle of the superior cyber menace downside—gaining deep visibility, context, and management to quickly detect, comprise, and remediate superior threats if, or when, they evade front-line defenses. Now they will shortly remove malware with a couple of clicks. Hear extra particulars from Abhay Tiwari, Common Supervisor, IT:

APJC CX Buyer Hero of the Yr: Kasikorn Enterprise – Know-how Group (KBTG)

This high award acknowledges a buyer that has undergone an incredible digital transformation by collaboration with Cisco CX. KBTG, a part of a frontrunner in progressive banking, Kasikornbank, set out on a digital transformation journey, which included enhancing their safety operations middle. The venture entailed strengthening cyber safety detection and response, together with menace looking capabilities, to higher reply to new and superior threats. By means of collaboration with Cisco companies, they’ve constructed a world class SOC. Hear from Chatchawat Asawarakwong, CISO of KBTG:

Celebrating Our Prospects’ Innovation

We created the CX Buyer Hero Awards to acknowledge the unimaginable work our clients are reaching of their industries. We thank our 2022 APJC winners for his or her continued assist and partnership with Cisco CX, and we’re wanting ahead to seeing what else might be achieved – collectively, as we embrace the doable.

Trying to be taught extra concerning the tales behind our 2022 CX Buyer Heroes? Over the following few months, we can be working with our winners to inform their tales in a wide range of alternative ways to showcase their accomplishments. These tales can be featured on Cisco’s digital channels and platforms. Keep tuned and comply with @CiscoCX on Twitter for extra CX updates!

Discover our Cisco CX Superheroes At present

To learn extra about our buyer hero’s Cisco CX Buyer Tales Look Guide – a catalog of tales highlighting how Cisco clients are remodeling, pioneering, and innovating to drive affect of their organizations and internationally.

See a few of our most up-to-date tales right here:

Generali: Gaining community visibility, decreasing prices, and streamlining case administration for a significant insurance coverage supplier.

OTE Group: Decreasing prices and bettering the client expertise by automation.

Choctaw Nation: Serving to to reinforce visibility, achieve insights, and enhance group companies for a Native American nation.

If you’re concerned about sharing your personal buyer story, join with us at [email protected]. We’d love to listen to from you!

Don’t have a narrative to inform simply but? We may also help you construct it, proper alongside along with your community!


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