Photo voltaic Technical Assist Consultant At Schneider Electrical

Location: Bengaluru

Firm: Schneider Electrical

This place is created to Assist Utility Scale Photo voltaic Providers in India , to help present Photo voltaic clients and generate service income from present put in base. We’re in search of the Candidates who’ve expertise in servicing and Troubleshooting Photo voltaic Central inverters of Multi Model that are in Market, and who has sturdy data in Photo voltaic Business and palms on expertise Service and repairs of Photo voltaic Cental Inverters from 500 KW to three MW of Energy capability.

• Offering Commissioning and Service help for Photo voltaic Inverters .
• Offering Technical help and troubleshooting help for Central Inverters.
• Generate Service income and getting extra AMCs and Develop Spares enterprise for Photo voltaic Inverters
• Develop Spares enterprise for Schneider Photo voltaic merchandise

AREAS OF RESPONSIBILITY (Describe the character, scope, degree of enhancements to new concepts, and many others.)LEVEL

• (Full, Partial, Supportive)

MEASUREMENT (Quantitative or high quality standards to realize accountability)

• Buyer Complaints Dealing with Photo voltaic:
  • Dealing with buyer Photo voltaic complaints immediately inside the specified geography and product line with a view to obtain goal buyer satisfaction degree
  • Test and keep minimal degree of spare stock for Photo voltaic Merchandise
  • Bodily execute the job of Photo voltaic Inverter Commissioning and Troubleshooting.

FullCustomer Satisfaction IndexNo. of Appreciation letterSpare Stock LevelResponse timeProject Completion Letter

• Merchandise alternative and complaints closure
  • Analyze and verify the circumstances for alternative of Photo voltaic merchandise, arranging & guaranteeing that each one faulty merchandise are again to the corporate to realize buyer satisfaction index goal.
  • Getting ready complaints closure report and talk to the Service planner group with a view to contribute to the continual course of Enchancment & buyer satisfaction.

FullResponse time

Buyer Satisfaction Index

• Assist to ASC:
  • Working carefully with the licensed service facilities in everyday actions with a view to improve buyer satisfaction and response time to deal with complaints. Develop Respective ASCs competency in Photo voltaic Merchandise.

SupportiveResponse time

{Qualifications}

REQUIREMENTS

Training:Engineering in EEE or EE or Instrumentation Expertise

Job Associated Expertise:3 to five years of expertise in Service operations for Photo voltaic Central Inverters and may have full data of Photo voltaic Business.

Arms on Expertise in Energy Electronics and Photo voltaic Inverters Commissioning & Troubleshooting and Servicing.Enterprise Understanding:Primary understanding in Photo voltaic Energy Vegetation and Photo voltaic Grid Tie InvertersOthers (e.g. language expertise, technical expertise):Data of respective merchandise portfolio, Buyer centered Outcome / deadline oriented, sturdy communication expertise, have to be technically very sound in Energy Electronics, AC Drives , Photo voltaic 3 Part Inverters data.